Thank you for choosing LNG Services for your digital marketing needs. We strive to provide exceptional services to our clients. In the event that you are not entirely satisfied with your purchase, we’re here to help.
Refund Eligibility
Service Discontinuation: If LNG Services discontinues a particular service or if we are unable to deliver the agreed-upon services, you may be eligible for a refund.
Performance Guarantee: For certain services, we offer a performance guarantee. If the agreed-upon goals are not met within the specified timeframe, you may be eligible for a refund.
Cancellation within Trial Period: If you cancel a service within the trial period specified in your agreement, you may be eligible for a full refund.
Refund Process
To request a refund, please follow these steps:
Contact Customer Support: Reach out to our customer support team via email atlngservicesllcus@gmail.com or through our customer support portal.
Provide Details: Clearly state the reason for your refund request and provide any necessary documentation or evidence to support your claim.
Evaluation: Our team will review your request and assess its eligibility based on the terms outlined in this policy.
Notification: You will be notified of the decision regarding your refund request within 10 business days.
Refund Conditions
Refunds are processed using the same method of payment used for the original purchase.
If the refund is approved, it may take 20 business days for the amount to be credited to your account.
In the case of subscription-based services, refunds will be prorated based on the unused portion of the subscription.
Refunds will only be considered within 10 days from the date of purchase unless otherwise stated in your agreement.
Non-Refundable Items
Certain items are non-refundable, including but not limited to:
- Customized services that have already been delivered.
- Third-party expenses incurred on behalf of the client.
- Any services explicitly marked as non-refundable in the agreement.
Changes to this Refund Policy
LNG Services reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.
If you have any questions or concerns about our refund policy, please contact us atlngservicesllcus@gmail.com.
Thank you for choosing LNG Services.
